“Keeping It Clean” Blog

Window Cleaning is Easy When You Choose Purity

Window cleaning is a chore that frequently gets overlooked or put off because of the magnitude of the job.

It can be especially overwhelming if your home or business has multiple floors.

At Purity Cleaning & Restoration Services, we have an experienced team of technicians and the proper tools and cleaning products to get the job done efficiently both outside and inside your home. We’ll work with you to assure the safety and protection of your belongings and property.

Here we answer the most frequently asked questions by our customers regarding Purity’s window cleaning service:

How much does it cost to have my windows professionally cleaned?

  • We are happy to provide a free pre-inspection and price quote. We do not price “by the window” as windows can be different sizes and have different circumstances that would affect price (such as distance from the ground, how the window raises or opens, etc.).

How often should I clean my windows?

  • We recommend you clean your windows twice a year. If your windows become soiled easily or are subject to hard water staining, you may want to clean them quarterly.  After all, you don’t want to miss those beautiful views!

Do you clean both the interior and the exterior glass?

  • Yes, we can clean both the inside and outside of the glass unless you prefer to only do one side or only one side needs cleaning at the time. Many of our clients choose to have us set up a scheduled maintenance plan where we clean both inside and out in the spring and outside only in the fall.
  • When cleaning the interior glass, our technicians take special care with your window coverings and furnishings near the windows. We recommend that you move any small items in or near the sill (plants, knick-knacks, small tables, etc.) and remove/move chimes or other window decorations before the work begins (our technicians can also help with this if needed).

How long will it take to clean my windows?

  • Many factors are considered in the cleaning process. A timeline can best be determined when our technician visits your property to do a free pre-inspection.

Can you clean the screens as well? What about sills, trim, casings, etc.?

  • Yes, we can provide cleaning for sills, casings, and screens at an additional cost. During our initial visit, please let us know what you would like cleaned and we will include the cost in your free pre-inspection.

Do I need to remove my screens or interior window coverings?

  • You are welcome to remove the screens for us prior to our arrival, but we can remove and re-install your screens for you (if necessary) as part of our cleaning process. We can also work around your window coverings. Of course, if you have special concerns about anything, be sure to bring it to our attention during the pre-inspection.

My windows have stains from hard water on them.  Can you remove them?

  • During the pre-inspection, our technician will address any special cleaning issues you may have including hard water stains. If we can remove them, we will include the cost in your itemized price quote.

Are your cleaning products safe?

  • We strive to use cleaning products that are safe for your family and pets, and the environment as well! If you have any questions or concerns about our products, we’ll be happy to answer them. Material Safety Data Sheets are also available upon request for any of the cleaning products we use.

Can you clean windows when it is cold, raining or otherwise less than ideal weather?

  • We clean windows year-round. On days when there is any form of precipitation, as long as the windows we are cleaning aren’t directly getting wet, we can clean them. Of course, we ultimately leave it up to our clients as to whether they want to re-schedule or have us do the cleaning.

In addition to window cleaning, as Bitterroot Valley’s premier specialty cleaning service, Purity also provides carpet, hardwood floor, area rug, upholstery, and tile and grout cleaning among their services.

To see a complete listing of our cleaning and restoration services, visit the Purity Cleaning & Restoration Services website at www.puritymontana.com.  Call us today at (406) 642-3545 to schedule your free pre-inspection.

What You Need to Know About Dealing with Water Damage

Water damage can be devastating to your home or business and belongings if not handled properly.

You may not even realize the hidden damage until some time has passed. Unfortunately, in the meantime, your structure can sustain significant damage.

Purity Cleaning and Restoration Services is here to help – Purity has been serving the Bitterroot Valley with experienced, personal service since 1983.  We have IICRC (Institute of Inspection Cleaning & Restoration Certification) certified technicians on staff that understand all of the special considerations that need to be taken to protect and preserve your home’s contents as well as the structure itself.

Our team is here to help restore your property at this stressful time and encourage you to ask us how we can best serve your individual needs. Here are answers to some frequently asked questions from our customers about water damage:

What should I do if I discover a water leak?

  • Call us at 406-642-3545 any time, day or night. We also respond to water emergencies 7 days a week.  Additionally, you should:
  • Turn off your breakers serving the flooded areas, especially if the wiring and light fixtures are wet.
  • Remove all furniture and personal belongings from affected rooms.
  • Watch for sagging, water-filled ceilings as they can collapse and cause injury and check for water in adjacent rooms. Additionally, be aware of other hazards. If possible, avoid the area if it seems unsafe.
  • Contact your insurance company.

Why can’t I just do the work myself?

  • It’s the water you can’t see that causes problems. Water will saturate the drywall, insulation, studs, subfloors and many other surfaces you cannot see.  Carpets can delaminate, paint can bubble and peel, glues may dissolve, hardwood floors buckle and warp, and dark enclosed spaces are excellent places for mold to grow. ALL of this and more will be addressed by our professional staff.  Without professional monitoring equipment, you will not be able to determine if water is hiding from your view.

Do I have to wait to contact my insurance company and meet with an adjuster before I can call you?

  • Generally, the answer to this is no. Most homeowner and business policies require you to do whatever you need to prevent further damage.  First, stop the source of the water.  Next, call your insurance company.  Sometimes an insurance claim call center will try and pressure you into using one of their “preferred vendors.” You do not have to use any company they recommend.  You may hire whomever you want.  We will work with your insurance company and adjuster during restoration.  We have worked with every major insurance company in the past 30 years and are very well versed in the insurance claim process.  We also use the same software most insurance companies use when we estimate cost.

How long does the drying process take?

  • It depends on a number of factors including the size and scope of the initial water damage, how long it was wet, the type of materials involved (carpet, hard floors, concrete, etc.), weather conditions and location. Generally, it should take between 3 to 5 days.

Can I stay in my home or office during restoration?

  • If the structure is safe, you should be able to stay in your home or office. Be aware that the equipment used during the drying process can be noisy and will create a lot of air movement.  Check with your insurance company regarding coverage of alternative living arrangements during the restoration process.

How often will you need access to my home or office?

  • We monitor the progress of each job regularly, typically daily, so we can make any adjustments needed. The equipment will need to run constantly and we ask that you not move or turn off the equipment at any time.

Can you salvage my furniture, carpets, floors, etc.?

  • We will do what we can to help you salvage anything that is important to you. However, we cannot make promises as it all depends on the severity of the damage and the type of water with which the items came into contact.  For example, if the water was Category 3 (“black water”) coming from a toilet, septic, or sewer system, many items may be too contaminated to save.

Who is responsible for paying for the service?

  • You are responsible for payment. The property owner will need to sign a Work Authorization for the work and payment.  If this is an insurance claim we will work with your adjuster to come to an agreed cost for the drying/mitigation portion of the claim.

Will mold and mildew be a concern?

  • Fast response, professional equipment, and EPA-approved antimicrobial products will help prevent the growth of mold and mildew. If the water source is found quickly, and drying can commence immediately, mold is rarely a concern. However, microbial growth can happen on water damaged/soaked building materials within 5 – 7 days if conditions are right, so it is imperative that drying and mitigation happen right away.

We know there are many more questions that arise during the course of a water damage event, and we will be happy to answer each of them with care and concern.

Purity Cleaning and Restoration Services, Inc. is a second-generation, family-owned business that has been serving the Bitterroot Valley since 1983. We provide professional smoke, fire and water restoration as well as a variety of specialty cleaning services for windows and flooring. At Purity, our mission is to create beauty and well-being right here in the community we love. Call us today at (406) 642-3545.

Finally, we’ve made our move…!

Hopefully soon, you will see a “Purity Cleaning & Restoration Services, Inc.” sign gracing the side of Highway 93 north of Sheafman Corner.  That’s right, we’ve moved down to 93!  Check out a few pictures of our newly leased shop and office space.  No signs yet, but they’ll be up shortly.

10 Tips for Flood Cleanup

Water-Damage PicPurity Cleaning & Restoration Services, Inc. Identifies 10 Tips for Flood Cleanup

Steps for avoiding scam artists and limiting health risks during the restoration process

— As we look forward the big Spring Snow Melt, we at Purity Cleaning & Restoration Services, Inc, an Institute of Inspection, Cleaning and Restoration Certification (IICRC)-approved organization, would like to offer you the top 10 tips home or business owners should keep in mind when cleaning up from a ground-source flood.

When the runoff stops and water tables recede, businesses and home owners need to act immediately to limit property damage and health risks.  From mold growth to bacteria exposure, risks are numerous so early action is the best key to ensuring full recovery.

Purity Cleaning & Restoration offers these tips to clean up after flooding:

    1. Use caution when entering buildings. Make sure electrical power is off and the structure is sound before entering and inspecting a flooded building. Small animals or reptiles may also seek shelter inside a structure, so be cautious when repositioning contents or removing materials.
    2. Protect yourself. Wear an organic vapor respirator, available from paint or building supply stores or the local Norco, along with rubber gloves, eye protection and protective clothing. Ventilate affected areas by opening windows, and eventually, by placing a fan in a window. Work toward the fan as you clean to minimize cross contamination.
    3. Know what items to throw away. Porous items that absorb contaminated flood water shouldn’t be restored. Drywall, carpet and pad, mattresses, pillows, box springs and particle board normally should be discarded if wet. Remember that ground water is not sanitary. This water can pick up contaminants such as pesticides, herbicides, animal feces, petroleum-based products, bacteria, and many other potentially harmful substances.  Don’t take any risks with structures affected by ground-water intrusion.
    4. Know what items to save. Wet clothing and many household fabrics may be salvageable. Machine washing, including at least a 10-minute soak in detergent and hot water, should remove most contamination and stains.
    5. Examine saturation pockets. Open pockets of saturation by removing base molding and portions of damaged walls and wet insulation. Locate the water line and measure 15 to 20 inches above it. Everything below that should be removed and discarded. Flooring, such as hardwood, laminate or sheet vinyl, should be removed to expose pockets of saturation underneath for cleaning, sanitizing and drying.
    6. Clean aggressively. Wall cavities and exposed durable materials (e.g., studs and joists) should be cleaned by aggressive and/or agitative procedures with detergent solutions. After thoroughly cleaning and flushing salvageable materials, apply a disinfectant solution liberally. Consider using a certified water restoration professional to perform this service safely and effectively.
    7. Prevent mold growth. Although it takes a few days to appear, mold thrives in a moist environment with organic material (e.g., paper or particle board), and temperatures between 68° F and 86° F. Keep air moving and maintain moderate temperatures as possible.
    8. Dry before you rebuild. To prevent dry rot and on-going structural damage, don’t reconstruct or cover wood materials until its moisture content falls below 16 percent.
    9. Consider hiring a professional like us. As professional water damage restoration specialists, Purity has trained technicians, specialized cleaners and antimicrobial agents, and extraction, drying, dehumidifying and moisture measuring equipment. Call us at (406) 642-3545 or visit our website at puritymontana.com for more information.  Call the IICRC toll-free hotline at (800) 835-4624, or go to IICRC to search by zip code for our certification status.
    10. Beware of scam artists. The IICRC requires Certified Firms to have proper licensing and liability insurance, to adhere to a code of ethics and to employ trained technicians. When approached by any company for water restoration services, ask to see the technician’s certification and training credentials. (Like these!)

IICRC Certs RyanIICRC Cert Firm 2016

2016 Home & Ranch Expo Trade Show Pics

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We had a great time at this year’s Home & Ranch Expo, put on by the Bitterroot Building Industry Association!  Thanks to all to helped and to all who came and visited!

Hardwood Floor Cleaning Tips

hardfloor

There’s few things in a home more beautiful than a sparkling hardwood floor.  But how do you properly care for your floor so you will enjoy it for years to come?  Here are some helpful tips:

  1. Protect it:
  • From traffic:  Use entry/walk-off mats and area rugs/runners in high traffic areas such as hallways and in front of chairs and sofa’s.  If you use a rubber-backed mat, or a rubber non-slip pad, check with the manufacturer, as some of these may discolor the finish on your floor.
  • From the sun: UV rays from the sun can damage a floor and cause discoloration.  Use UV filtering shades or blinds to keep the sunlight from hitting your floor.

  2. Maintain It:

  • Daily Cleaning – Dust mop with a microfiber mop and a gentle, neutral pH cleaner.
  • Intensive Deep Cleaning – Contact Purity Cleaning & Restoration Services, Inc. to remove tough dirt and surface contaminants with the Dirt Dragon cleaning process.  We would recommend doing this yearly.
  • Refinish – When you notice wear, schedule us to deep clean and refinish.  Make sure you don’t wait until the floor has worn down to bare wood.  If it has, you will have to…
  • Resand/Refinish – If the floor has been worn to bare wood, it may need to be sanded.  With proper cleaning and refinishing when needed, the average homeowner will never have to go through this process.

       3. Other helpful tips:

  • Do not use wax or silicone-based polishes or cleaners.  Some wood flooring cleaners sold at your local store may actually make the floor more difficult to clean and may create problems when the floor requires refinishing.
  • Use a humidifier/dehumidifier to maintain a consistent humidity level.  Wood flooring will naturally expand and contract with changes in outside temperature and humidity.
  • Avoid deep scratches.  High heels, dog nails, and sliding your 300 pound sofa across the wood floor lead to permanent damage!

Clear as Mud: Carpet Care Tips for November

mud kids

It’s that time; rain, sleet, snow, and all the wonderful people and pets who bring that good stuff inside!  Whether it’s your children, your pets, or your husband coming back from his hunting excursions, you’ll be fighting the mud demons for the next several months as we slop our way through winter.  Here’s a few tips on keeping your carpets in as good a shape as possible:

1.) Vacuum regularly.  The most important step in keeping your carpet looking great over time is regular, detailed vacuuming.  Try to vacuum at least 2 times a week, and high traffic areas should be vacuumed daily.

Important tip: Check and replace your vacuum bag more often.  A bag 50% full can decrease your vacuum’s efficiency by over 75%!

2.) Allow mud to dry before cleaning.  After mud has dried, it will usually vacuum out pretty easily.

3.) Clean up food spills immediately.  Remove solid materials as gently as possible with a spoon, dull knife, or even a key.  Apply a safe spotting agent, using as small amount as possible.  (Note: We give out free lifetime bottles of spotter to all our customers!)  Blot the area (never rub or scrub- it will damage the fibers); rinse with clear water.

4.) For difficult stains, you can try moistening tufts with 3% hydrogen peroxide and let stand for one hour; blot and repeat until completely clean.

5.) When your carpet begins looking dull or obvious traffic patterns are emerging, it’s time to have your carpets professionally deep-cleaned! All carpet manufacturers recommend having your carpets cleaned by the process known as hot-water extraction at least every 12-18 months to best prolong its life and appearance. We have the best system around; we can deep clean your carpets with high heat and ample vacuum power, so your carpets are left soft, rejuvenated, and dry within a few hours!  And the best part is, we can clean carpets all year-round, so don’t let the rainy blues outside keep you from enjoying a refreshing, clean, and beautiful house inside!

History in the making: Purity’s 1st ever blog post!

10 years ago, if someone had called me a blogger, I would have taken offense; I probably would have thought it was some kind of slang term for an overweight jogger! 🙂 Now, here I am writing our first ever blog on our new website. I just want to introduce myself to you, and let you know just a smidgen about this company. Purity Cleaning Services was founded by my dad back in 1983. As he built it, he dabbled in all kinds of cleaning; hard floors in grocery stores, night janitorial, pressure washing, and carpet and window cleaning. He also did staining of log homes, painting, refinishing/waxing hard floors; just about anything to grow the business. I grew up helping him whenever I was allowed. My first jobs in the business were a couple of night cleaning accounts; Coffee Cup Café in Hamilton and Rhino’s Sporting Goods in Florence (now Cloud 9 Studio). After high school and a year of college at University of Montana, I jumped into full-time carpet cleaning with a new van, new truck-mounted machine, and a lot of excitement. Over the years, I took over more and more management of the different aspects of the business, until in 2012 full ownership was transferred to me. At that time, we changed our name to Purity Cleaning & Restoration Services, Inc. Since then, David Larot, Chris Hale, and Andrew Luibrand have joined the team. We are so excited to serve this beautiful Bitterroot Valley. Each of us grew up here, and most of us have roots that go back generations. (My family came into Stevensville by covered wagon in 1866, and was one of the first white families to settle in the area.) We offer the following specialty cleaning services; carpet cleaning, window cleaning, hardwood floor cleaning, tile & grout cleaning, and gutter cleaning, as well as fire & smoke restoration, water damage restoration and flood clean up, and mold removal and remediation to the Hamilton, Corvallis, Victor, Darby, Florence, Stevensville and surrounding areas. We’re thrilled to serve you, Bitterroot Valley, because we love making this place a little more beautiful every day. Showing you outstanding customer service is the focus and the reason for everything we do. Thanks for giving us the privilege of serving you!

Til next time,
Ryan

President & 2nd Generation Owner,

Purity Cleaning & Restoration Services, Inc.