Carpet Cleaning Services

Most carpet manufacturers recommend the Hot Water Extraction method (used by Purity) because it penetrates deep into the fibers and lifts out the dirt and pollutants we track in on our shoes as well as dust mites and other allergens that affect the air quality in our homes.   The national Carpet and Rug Institute recommends having your carpets deep cleaned a minimum of once per year.  For high traffic households with pets, children, or if you smoke in your home it is recommended as frequently as every 3 months.   

Please thoroughly vacuum your carpets (especially your high-traffic areas) before we arrive.  Our technician will also vacuum as part of our exclusive 12 Step Cleaning Process.

We will discuss furniture movement at the pre-inspection if you require assistance.  Otherwise, please remove small pieces of furniture, such as dining room chairs, ottomans, end tables, etc. from the areas you plan to have us clean, as well as all breakable items from furniture which we will be moving.  Please advise our technician upon arrival about any special requirements on moving your furniture; weak legs, loose tops, etc.  Heavy furniture (china hutches, entertainment centers, etc.) generally will not be moved, unless prior arrangements have been made.

Many factors are considered in the cleaning process. A timeline can best be determined when our technician visits your property to do a free pre-inspection.

Most carpets typically dry within a few hours of cleaning.  Expect your carpets to be fully dry and able to move furniture back within 8 – 12 hours.  We do recommend that foot traffic is kept to a minimum until the carpet is completely dry to prevent re-soiling of the carpet. Carpets are more vulnerable to staining when they are wet.

We do offer special deodorization products that can help eliminate pet odors.  However, depending on the depth of contamination, 100% odor-elimination success may not be attainable.  Pet urine and odors usually are beyond the surface of the carpet and also include the carpet pad and sub-floor. Cleaning the surface of the carpet will NOT always remove pet odors. Proper pet urine and odor treatment involve treating the carpet pad beneath, treating and sealing the subfloor, as well as cleaning the carpet; and still, 100% of the stain and odor may not be removed.  The only way to fully remove all pet urine odors from carpet is to replace the carpet, carpet pad, and either seal or replace the sub-floor beneath; therefore, we do NOT guarantee complete pet odor or stain removal.  The same is true for upholstery.  In many cases, since the urine goes deep into the interior padding/stuffing, the only way to completely remove urine and urine odors in upholstery is to fully wash the fabric and replace the interior stuffing/padding

Carpet protector will extend the life of your carpet. Your carpet will be better protected from water, dirt, mold and bacteria. A carpet protector will to save money in the long run.  Dry soil, acid dyes and liquid spills can cause serious damage to your carpet. Soil is abrasive and can quickly ruin your carpet’s appearance. However, it will be a lot easier for you to clean up the dry soil if you have a carpet protector.  Acid dyes are found in certain foods and drinks. Once acid dyes get deep down into your carpet, they can become a permanent part of it. A carpet protector can prevent the stains from penetrating your carpet.  Grease, oil and tar are other examples of things that can ruin your carpet. A carpet protector can also make it easier for you to clean up these stains. You will have an easier time vacuuming. Furthermore, carpet protectors work by creating a barrier against stains, spills and dirt.

The left side of the carpet was treated with carpet protector and the right side was not. The carpet was then equally exposed to heavy soiling and abrasion and then simply vacuumed.  Carpet Protector helps preserve the life of your carpet and makes every day cleaning more effective.

It is not necessary for you to be home while we clean as long as you have made prior arrangements with us to gain entry into your home and there is no one under the age of 18 present in the home in your absence.  Prior arrangement for payment will need to be made as well since payment is due at time of service.  In most cases leaving a check on the counter will be just fine and we will leave a receipt in its place when we leave.  You may also pay in advance by credit card over the phone or online.

We strive to use cleaning products that are safe for your family and pets, and the environment as well! If you have any questions or concerns about our products, we’ll be happy to answer them. Material Safety Data Sheets are also available upon request for any of the cleaning products we use. 

Yes. We will need access to cold water through an outside spigot or another source that has the ability to have a hose attached to it.