(406) 642-3545

12 Step Carpet Cleaning Process

  • Step 1: Pre-Inspection
    Our technician will do a walk-through inspection with you to identify conditions, carpet construction, potential permanent stains, and any concerns you may have.
  • Step 2: Commercial Pre-vacuum
    Your carpet will be thoroughly vacuumed with a commercial vacuum cleaner to remove dry spoil. This is one of the most important steps in the cleaning process.
  • Step 3: Furniture Moving
    Sofas, chairs, and tables will be carefully moved if you wish. Larger pieces, such as beds and dressers, are typically left in place unless prior arrangements have been made. The furniture will be protected with disposable blocks and tabs.
  • Step 4: Pre-spot
    Spots are pre-treated as needed.
  • Step 5: Pre-Spray and Pre-Groom
    Your carpet will be pre-conditioned with the appropriate product in order to suspend the soil for more effective soil and spot removal. Our pre-spray is a CRI (Carpet and RUG Institute) tested and approved, environmental-friendly product. Your carpet will be pre-groomed with a carpet groomer where necessary (depending on soil level), to further loosen traffic area soil.
  • Step 6: Extract and Rinse
    Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction cleaning process will thoroughly flush the carpet pile. Pressure and heat are regulated to prevent the carpet from being over-wet. This step sanitizes and deodorizes your carpet.
  • Step 7: pH Balancing Rinse
    Every carpet that we clean is pH-balanced so there is no sticky residue left behind. This treatment is applied during the rinse phase.
  • Step 8: Post Spot Treatment
    If any spots are not removed during the cleaning process, specialty spotting techniques are utilized- we have written procedure for almost every situation.
    Note: Potential permanent stains, as identified by the technician, may not be removed.
  • Step 9: Authentic Scotchgard Fabric Protection- Optional
    Applying Scotchgard protection will help guard your carpet against both dry and liquid soil. To keep your carpet looking as new as possible, the CRI recommends re-applying fabric protection every 12-18 months.
  • Step 10: Speed Dry
    High-velocity fans are placed on the carpet to speed-dry the carpet.
  • Step 11: Post Grooming
    The carpet pile is groomed in one direction using a carpet rake to aid with appearance and the drying process.
  • Step 12: Post Cleaning Inspection
    Our technician will walk through your home with you to point out the cleaning results and to make sure that you are completely satisfied with the job.